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| There are plenty of reasons to implement an online forum, from enabeling your organization to better communicate with customers and clients to allowing a group of people to discuss online; fostering the exchange of ideas and the eventual building of a virtual community. |
| While most people are familiar with online forums, few who implement them in-fact, actually succeed. We have spent vast amounts of time analyzing our clients who have implemented forum solutions and have uncovered some trends that help us make recommendations to potential clients who wish to implement forums themselves. (for example, the actual sign-up rate for newly launched forums might be as high as 65% of your e-mail database but that actual forum participation - those people that post on a regular basis - is as low as 5%, which obviously leaves a vast majority of users who just read and never, or rarely actually contribute). We use our research data to work closely with clients to ensure that forum projects are set-up from the beginning stages to succeed or we advise up-front against your wasting time and money. |
| Our forum implementation services include: |
- Analysis to determine if a forum solution will succeed
- Installation & configuarion of base forum software
- Customizations to modify the base installation
- Set up of pre-determined discussion areas
- Suggestions to promote a successful forum launch
- Implementation of approved forum launch suggestions
- Forum administration & moderation
- Forum upgrades and security enhancements as needed
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Client Testimonial
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| "Your ideas, responsiveness & implementation have been far beyond industry norms and even my own expectations. It's a pleasure to work with a firm which not only understands and accomodates customer requests, but also adds value through innovation." |
Alan Weiss
President, Summit Consulting Group |
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